Privacy Policy
1. Who We Are
Harvyn London is operated by Van Saphire Group L.L.C-FZ, a company registered in the United Arab Emirates.
Registered Office:
Meydan Grandstand, 6th Floor
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates
Email:
info@harvynlondon.com
Van Saphire Group L.L.C-FZ is responsible for the processing of personal data in accordance with applicable data protection laws.
2. Introduction
We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
We process personal data in accordance with applicable UK data protection laws.
3. Information We Collect
We may collect the following types of personal information:
Contact information, including your name, email address, telephone number, and delivery address.
Order information, including products purchased, payment details, and transaction history.
Technical information, including IP address, browser type, device information, and website usage data.
Marketing preferences, where you choose to receive communications from us.
4. How We Use Your Information
We use your personal data to:
• Process and fulfil your orders
• Provide customer service
• Arrange delivery
• Prevent fraud and unauthorised transactions
• Improve our website and services
• Send marketing communications where you have opted in
We only process your personal data where we have a lawful basis to do so.
5. International Data Transfers
As we operate from the United Arab Emirates and use international service providers, your personal data may be processed outside the United Kingdom.
Where this occurs, we take appropriate steps to ensure your personal data is protected in accordance with applicable data protection standards.
6. Sharing Your Information
We may share your personal data with trusted third parties, including:
• Payment providers
• Shipping and fulfilment partners
• Website hosting providers
• Marketing and analytics platforms
We only share the information necessary to provide our services.
7. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and analyse website performance.
Cookies are small text files stored on your device when you visit a website.
We use the following types of cookies:
Essential cookies
These are necessary for the operation of our website, including secure checkout and shopping cart functionality.
Analytics cookies
These help us understand how visitors use our website so we can improve performance and user experience.
Marketing cookies
These may be used to deliver relevant advertisements and measure the effectiveness of advertising campaigns, including through platforms such as Meta.
You can manage your cookie preferences through your browser settings. Where applicable, you may also adjust your preferences using our cookie consent banner.
8. Data Retention
We retain personal data only for as long as necessary to fulfil our contractual and legal obligations.
9. Your Rights
Under UK data protection law, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain processing
• Withdraw marketing consent at any time
To exercise your rights, contact us at:
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.