Shipping Policy
At Harvyn London, we aim to deliver your order as quickly and securely as possible. Please review the information below regarding processing and delivery times.
Order Processing
Orders are processed within 1 to 3 business days after payment confirmation.
During peak periods or promotional events, processing times may be slightly extended. You will receive a confirmation email once your order has been dispatched.
Orders are not processed on weekends or public holidays.
Delivery Times
Estimated delivery time to the United Kingdom is 7 to 14 business days after dispatch.
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, or unforeseen circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment.
From time to time, we may offer promotional free shipping.
Customs & Duties
For orders delivered within the United Kingdom, all applicable taxes are calculated at checkout. You will not be required to pay additional duties upon delivery.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take up to 48 hours to update after dispatch.
Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error, contact us immediately at info@harvynlondon.com. While we will do our best to assist, we cannot guarantee changes once an order has been processed.
Delayed or Lost Shipments
If your order has not arrived within 15 business days of dispatch, please contact us and we will investigate with the carrier.
We are not responsible for delays caused by customs, postal services, or circumstances beyond our control, but we will always work with you to resolve any issues.